True North Mortgage Review

BUYER BEWARE! I do not have good credit, stated upfront, but they assured me it would be no problem to get their daily rate (2.54%) as my dad and wife do have good credit and were also on the mortgage. We got a full pre-approval at their "pre-approval rate" of 2.79% with the assertion that we would get the 2.54% on close. So we proceeded under the pretense that we would get 2.54% like anyone would because they gave us their word. Found a house, and 3 buisness days before close, they pulled a bait-and-switch on us and said all they could offer me is 2.69%, knowing full well it would cause our sale to fall through if I said no. I had to extend conditions to avoid losing the house and switched brokers. I received 2.54% from another bank and tried to claim their "rate guarantee" to get my $500 for finding a lower rate. They backed out of it by matching the rate at 2.54% a week after they swore they couldn't possibly offer me that rate when faced with paying. Stay away from True North!

Just renewed my mortgage here though my home is in Winnipeg ! Found them on the internet as they had the lowest mortgage rate displayed on LowestRates.ca. My contact was Winston Leung and he was helpful and patient with all my concerns and questions. He told me exactly what documentation to have and once it was all submitted things wrapped up very quickly ! We handled everything via emails and faxes. I would definitely recommend this office and will look to them again in 5 years time when I am again up for renewal !

I used True North to get my first place.

The only reason why I even used them in the first place was because their location is in the building across from my work. But I don't regret it. I worked with Jessica and she was fantastic! Super knowledgeable and super nice. Extremely patient with all my questions. Rates were competitive (at that time).

For sure I will use them again.