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Matrix Mortgage Review

Overall Rating. 8.54545454545 / 10

These people are not trustworthy. After declining their proposal, I shopped around and found a better mortgage rate and lower broker fees. I asked for my appraisal to be released, which I had paid for. They said that they had released it on three occasion, total lies - I have the emails to prove it - and ended up telling me off after threatening to complain to FSCO , "Now you can order a new appraisal for your new broker and pay for it." I would not consider this looking out for my best interest as in having an obligation of fiduciary duty required by law. I finally contacted the broker of record and still have not had my appraisal released so now I will pay another $339 for a fresh appraisal and my closing has been delayed weeks. Fortunately for me I have time to get the best deal, saving $10,000 over 5 years and saved $1,000 on broker fees. I shudder to think what would have happened if I did not have time on my side. As well the disclosure documents were jammed/buried in to a package that had to be signed within 24 hours. Do not deal with these people, they aim to serve their wallet, not yours!

Posted by Les Breznyansky on April 1, 2022

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I needed to refinance my home to get some cash flow for my business. The bank didn't want to do it because I am self-employed, but Shawn Allen at Matrix Mortgage Global made it happen. I am looking forward to a great year thanks to the service they provided me. Thanks so much!

Posted by FOY Bottled Water on March 30, 2022

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Complete waste of time effort. Very very stressful experience. Mr slowly was our agent. Told me approved before application even submitted. Sent in application told approved, just waiting to hear if appraisal required which seemed odd. Dats went by with no reply to emails or calls. Deadline to complete mortgage to close purchase of second home looming. Suddenly without explanation of prior approval I was offered a mortgage with over $7000.00 in fees. Luckily another broker came to the rescue. Arranged a bank mortgage NO FEES with days to spare to close our deal
Would NEVER recommend Craigg Slowly of Matrix Mortgage to anyone.

Posted by Jan M. on March 7, 2022

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